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Raise a concern in the app
Reporters open the Keep Safe app, find their organisation, and walk through a calm, guided flow. No blank forms, no awkward phone calls, anonymity by default.
The Safeguarding App
From raised concern to closed case
Reporters use the Keep Safe app to raise a concern in minutes — and your safeguarding team gets a structured, audit-ready case file from the moment it lands.
Most safeguarding concerns are still captured in inboxes, paper forms, or scribbled notes that don't survive a staff change. Keep Safe replaces all of that with one route in — the Safeguarding App — and one source of truth for the safeguarding lead managing the case.
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Routed to the right person
Concerns arrive in the Designated Safeguarding Lead's queue already classified by category and urgency — with optional contact details if the reporter chose to share them.
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A structured case file
Every concern opens a case file with consistent fields, named owners, and timestamped notes from the very first action — so nothing important lives in someone's head.
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Tamper-proof audit trail
Every view, edit, assignment and outcome is logged immutably. Exportable in seconds for Ofsted, the LADO, or a Serious Case Review.
See it in the reporter’s hands
The Keep Safe app is what makes structured case data possible. It guides the reporter through the right questions — so the data lands in your case file already organised, not as a wall of free text.
What can be reported through the app
Keep Safe covers all key safeguarding categories, with room for anything that doesn’t fit a standard label.
BullyingPhysical, verbal, or social — including cyberbullying and online harassment.
WelfareConcerns about someone's health, wellbeing, living conditions, or emotional state.
Online SafetyGrooming, exploitation, inappropriate content, or any digital safeguarding risk.
DiscriminationUnfair treatment, bias, racism, or any form of discrimination at school or work.
Self HarmConcerns about someone at risk of self-harm or suicidal ideation. Triggers immediate priority handling.
OtherAnything that doesn't fit the categories above. Free text allows full context to be shared.
Why structured case management matters
When a regulator, parent, or governor asks “what happened, and what did you do about it?”, a screenshot of an email thread is no longer enough. Inspectors look for evidence that a concern was seen, recorded, owned, actioned, and closed — with a clear chain of custody between every step.
Keep Safe turns that expectation into a default. Every concern raised through the app becomes a case file the moment it lands. The Designated Safeguarding Lead sees urgency before they see content. Notes are time-stamped against the staff member who wrote them. Assignments and re-assignments are recorded with the reason. Files attached during a case are linked to that case forever, not buried in a personal Drive folder.
For multi-academy trusts and local authorities, this consistency is what allows central safeguarding teams to spot trends — repeating senders across schools, urgency clusters in particular cohorts, response-time drift between sites — without asking each setting to compile a report by hand.
“We used to spend a day pulling a case history together for the LADO. Now it’s two clicks.” — DSL, secondary academy
Pairs naturally with
- The AI Inbox Monitor — for concerns that arrive by email instead of through the app.
- Smart Policy Detection — to keep your safeguarding documents aligned with KCSIE 2026.
National Index
Compare your Council's Transparency
See where your local authority sits on the UK Safeguarding Leaderboard — school-weighted averages, regional pulse, and a transparent score for every council.