See it in the reporter’s hands

The Keep Safe app is what makes structured case data possible. It guides the reporter through the right questions — so the data lands in your case file already organised, not as a wall of free text.

Keep Safe app — home screen
Find your organisation
Keep Safe app — guided concern flow
Guided concern flow
Keep Safe app — guidance library
Built-in guidance
Keep Safe app — 24/7 helplines
24/7 helplines

What can be reported through the app

Keep Safe covers all key safeguarding categories, with room for anything that doesn’t fit a standard label.

BullyingPhysical, verbal, or social — including cyberbullying and online harassment.
WelfareConcerns about someone's health, wellbeing, living conditions, or emotional state.
Online SafetyGrooming, exploitation, inappropriate content, or any digital safeguarding risk.
DiscriminationUnfair treatment, bias, racism, or any form of discrimination at school or work.
Self HarmConcerns about someone at risk of self-harm or suicidal ideation. Triggers immediate priority handling.
OtherAnything that doesn't fit the categories above. Free text allows full context to be shared.

Why structured case management matters

When a regulator, parent, or governor asks “what happened, and what did you do about it?”, a screenshot of an email thread is no longer enough. Inspectors look for evidence that a concern was seen, recorded, owned, actioned, and closed — with a clear chain of custody between every step.

Keep Safe turns that expectation into a default. Every concern raised through the app becomes a case file the moment it lands. The Designated Safeguarding Lead sees urgency before they see content. Notes are time-stamped against the staff member who wrote them. Assignments and re-assignments are recorded with the reason. Files attached during a case are linked to that case forever, not buried in a personal Drive folder.

For multi-academy trusts and local authorities, this consistency is what allows central safeguarding teams to spot trends — repeating senders across schools, urgency clusters in particular cohorts, response-time drift between sites — without asking each setting to compile a report by hand.

“We used to spend a day pulling a case history together for the LADO. Now it’s two clicks.” — DSL, secondary academy

Pairs naturally with